Items are eligible for return if they are unwashed, unworn, and in their original condition. The original condition includes having the original packaging and hangtags. Returns must be initiated within 14 days of order fulfillment.
Returns will be processed for store credit as an E-Gift Card. The actual shipping costs will be deducted from the return credit. 4 The Mems may also charge a 10% restocking fee based on the original purchase amount if the return rate exceeds 75%.
Customers can initiate a return by using the return portal. The process will be initiated once we have the tracking information from the returned package.